Accessibility
At our core, we really try to make sure our events can remain as accessible as possible. We aim to do this in two key ways: by offering affordable and personalized ticket options for those who are financially disadvantaged, and by implementing measures to accommodate people with special needs:
Parking & Driveway: Designated parking spots are available on the palace grounds for those opting to drive. The driveway to the venue is paved, and the castle grounds are predominantly flat with only slight inclines.
Carer Access: Those with a disability who need to bring a carer can do so free of charge. Please email us if you need to bring a carer.You will need to present valid documenation for your disability.
Main Entrance and Stairs: The main entrance features three narrow steps to enter. Inside, the castle there are three floors which are each accessible via a set of stairs. Unfortunately, due to structural constraints, the venue is not fully wheelchair accessible despite our efforts to explore various solutions.
Stage Accessibility: On the ground floor we will have a workshop space where there are no steps to enter. To gain access to the basement dancefloor or the performance space on the 1st floor there are a set of stairs. Our outdoor stage is accessible from the ground floor.
Toilets and Showers: All toilets and showers are gender-neutral. Accessible toilet facilities are available throughout the venue on the ground floor of the castle. Showers are located in the basement, with additional toilets and showers available outside in the campsite and near the outdoor stages for convenience.
Lighting and Sound: Expect moving lights, strobe effects, smoke machines, and amplified music throughout the venue and its surroundings.
Quiet Areas: Relaxing quiet areas are available both inside and outside the castle for those who may need a sensory break.
Support and Welfare: A trained safeguarding team will be on hand throughout the event to provide assistance. A designated welfare area is also in place to support attendees with any additional needs or concerns.
We are committed to making your visit as comfortable and enjoyable as possible. If you have specific questions, concerns, or additional requirements, please don’t hesitate to contact us in advance or seek assistance from our team during the event.
